01
Personal data we may collect
Depending on how you interact with us, we may collect:
- your name, organisation, job title and contact details;
- information included in enquiries, correspondence or documents you provide;
- information concerning the nature of the matter for which you are seeking assistance;
- information provided by your representatives, professional advisers, business associates or other third parties;
- technical information concerning your use of our website, such as your IP address, browser type, device information, access times and pages viewed; and
- any other personal data you voluntarily provide to us.
Please do not submit highly sensitive, confidential or privileged documents through the website enquiry form. Appropriate secure arrangements should first be agreed with Aremos.
02
How we collect personal data
We may collect personal data directly from you; during meetings, telephone calls or correspondence; from your authorised representatives and professional advisers; from publicly available sources; from service providers supporting our website and communications; and through cookies and similar technologies used on our website.
03
Purposes for which we use personal data
We may collect, use and process personal data to:
- assess and respond to enquiries and determine whether and how Aremos may assist;
- communicate with you, arrange meetings and manage our relationship with you;
- conduct appropriate conflict, identity, risk and client-acceptance checks;
- provide advisory services where you engage us;
- coordinate with professional advisers and specialist service providers where authorised or reasonably required;
- administer, maintain and secure our website, systems and business operations;
- prevent, detect and respond to fraud, misuse, cybersecurity incidents or other unlawful activity;
- maintain appropriate business, regulatory and compliance records;
- establish, exercise or defend legal rights;
- comply with applicable laws, regulations, court orders or requests from competent authorities; and
- carry out other purposes notified to you at the time of collection or for which you have provided consent.
We will not use personal data for a materially different purpose without notifying you and obtaining consent where required.
04
Consent and withdrawal of consent
Where consent is required, we will seek your consent before collecting, using or disclosing your personal data. You may withdraw your consent by contacting us using the details below. Withdrawal will not affect processing that has already taken place. Depending on the circumstances, withdrawing consent may prevent us from responding to an enquiry or continuing to provide particular services.
We may also collect, use or disclose personal data without consent where permitted or required under applicable law.
05
Disclosure of personal data
Where appropriate, we may disclose personal data to our directors, personnel and authorised representatives; professional advisers and specialists; website hosting, form-delivery, communications, cloud-storage, cybersecurity and other service providers; financial institutions, insurers and business counterparties relevant to an authorised engagement; competent authorities; and other parties authorised by you or permitted or required by law.
We do not sell personal data. Service providers engaged by Aremos are expected to process personal data only for the relevant purposes and to apply appropriate confidentiality and security safeguards.
06
Overseas transfers
Some of our service providers or professional advisers may process or store personal data outside Singapore. Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the recipient provides a standard of protection comparable to that required under Singapore’s Personal Data Protection Act 2012, where applicable.
07
Protection of personal data
We employ reasonable administrative, technical and physical safeguards designed to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, loss, disposal or similar risks.
However, no transmission over the internet or electronic storage system can be guaranteed to be completely secure. You should avoid transmitting highly sensitive documents through ordinary email or the website enquiry form unless secure arrangements have been agreed.
08
Retention of personal data
We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, manage our relationship with you, satisfy professional, business, legal, regulatory and record-keeping requirements, or establish, exercise or defend legal rights.
When personal data is no longer required, we will take reasonable steps to delete, destroy or anonymise it, subject to applicable legal and operational requirements.
09
Cookies and website information
Our website uses essential browser storage to remember your cookie preference and may use similar technologies necessary for its operation, security and performance. Optional analytics remain disabled unless you select “Accept optional cookies” and the relevant analytics have been configured by Aremos. Where required, visitors will be provided with information and appropriate choices concerning non-essential cookies.
You may configure your browser to reject or remove cookies. Disabling necessary cookies may affect certain website functions.
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Third-party websites
Our website may contain links to websites operated by third parties. Aremos is not responsible for the privacy, security or content of third-party websites. You should review the applicable privacy notice before providing personal data to any third party.
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Access, correction and enquiries
Subject to applicable law, you may request access to personal data about you that is in our possession or under our control, information about how such data has been used or disclosed, correction of inaccurate or incomplete data, or withdrawal of consent for particular uses or disclosures.
We may need to verify your identity before processing a request. Certain exceptions, restrictions or reasonable administrative charges may apply as permitted by law.
Data Protection Officer
Aremos Advisory Pte. Ltd.
12 Marina Boulevard
#17-01 Marina Bay Financial Centre Tower 3
Singapore 018982
[email protected]
We will review and respond to data-protection enquiries and complaints within a reasonable period.
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Changes to this Privacy Notice
We may update this Privacy Notice periodically to reflect changes in our practices, services or legal obligations. The updated notice will be published on this website with a revised “Last updated” date. Your continued use of the website following an update constitutes acknowledgement of the revised notice, to the extent permitted by applicable law.